From Trainee to Trusted Tech: Tristan’s Journey Supporting Katherine Businesses

What happens when a local kid with a passion for technology gets the right support, the right guidance, and the right opportunity, right here in his hometown?  You get Tristan.

And you get dozens of businesses across Katherine and the Big Rivers Region now thriving with smarter IT, stronger systems, and a local expert they know by name.

It All Started in Katherine

Tristan’s story began in the heart of the Northern Territory—in Katherine, where he was born, raised, and where he first discovered his passion for tech.

He joined New Future IT as a trainee, eager to learn and even more eager to give back to the community that raised him. From day one, it was clear Tristan had something special. He asked the right questions, showed up with purpose, and quickly turned theory into action.

And we backed him every step of the way. Because at New Future IT, we believe in creating opportunities for locals, by locals.

Fast Forward: Katherine’s Go-To Tech Support

Today, Tristan is no longer a trainee. He’s now a full-time team member, providing onsite IT support in Katherine and across the wider Big Rivers Region.

He’s helping local businesses—cafés, tourism operators, health services, community organisations—leverage technology to grow, protect their data, and streamline the way they work.

“I love that I can help local businesses solve real problems with technology. They’re not just clients—they’re people I grew up with, people I see around town. It’s personal,” Tristan says.

Why Local Support Matters

When your IT support is based in Darwin or down south, waiting for help can feel like a lifetime. But with boots-on-the-ground support right here in Katherine, Tristan and the NFIT team are able to act fast, in person, and with full understanding of the local landscape.

We know the territory, we know the people, and we know how to make technology work in remote and regional conditions.

Whether it’s:
✅ Setting up secure networks and cloud systems
✅ Troubleshooting technical issues with zero fuss
✅ Upgrading hardware and software that makes life easier
✅ Or just being there when the Wi-Fi goes down mid-meeting

We’ve got your back—and so does Tristan.

Investing in Local Talent = Long-Term Support for Your Business

Tristan’s journey isn’t just a feel-good story—it’s a reflection of what’s possible when you support local talent and invest in your own community.

It’s also part of our wider mission at New Future IT: to empower the NT by delivering reliable, relationship-driven, regional-first IT services.

We’re not fly-in-fly-out.
We’re not just a helpdesk.
We’re here. In Katherine. With you.

Need IT support for your Katherine or Big Rivers region business?

Tristan and the team are ready.
📞 1300 861 477

Let’s grow your business—together.